Frequently Asked Hosting Questions
- What is web hosting?
- Can I change my hosting plan?
- How do I transfer files to my website?
- Can I update my pages as often as I want?
- Do I need FrontPage extensions
- Do I need a CGI directory?
- How much data transfer will I need?
What is web hosting?
V8Media offer domain web hosting and email services. This means that we provide space on our servers for your website. We can register a new domain name for you, or host an existing domain name, which will be used for your website and email. V8media offer a range of all inclusive hosting packages with different amounts of web space and varying features, starting with our NameHost plan.
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Can I change my hosting plan?
Yes. You can upgrade or downgrade your account at any time. There is a small fee for upgrading or downgrading your account. There is no fee if you change from our NameHost plan to a StandardHost or SecureHost plan. Please e-mail your request to our sales department info@v8media.co.uk and be sure to include your domain and userid.
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How do I transfer files to my website?
Files can be transferred to the web server using an FTP program (File Transfer Protocol). Cute FTP is a shareware FTP program, available from www.cuteftp.com. Microsoft FrontPage users can 'publish' their sites to our server and should not use FTP.
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Can I update my pages as often as I like?
You have unlimited access to your site via FTP or FrontPage 24-hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your website at your leisure. You can change and update your site as often as you want to.
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Do I need FrontPage extensions?
If you are planning to design and publish your site using the Microsoft FrontPage package you will need FrontPage extensions installed on your account. We will install them free of charge. If you are using any other design package then you do not need FrontPage extensions.
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Do I need a CGI directory?
CGI scripts run behind the scenes making a website more interactive, they are used to take information from forms, calculate prices of orders etc. If you want to use your own scripts on your site you need to have a cgi directory. If all you need is to take information from a form and convert it into an email; you do not need a CGI directory as all hosting plans come with a free self installing form to email script.
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How much data transfer will I need?
V8Media's data transfer allowances are high. We understand our customers' concerns on data transfer and have safeguards so you don't get a nasty shock. With our promotion packages you can view your data transfer for any month at any time. In the event that your site is very busy and you do exceed the transfer, we can discuss your options and advise on how to keep your transfers lower.
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