For all of our customers - new and existing - we always recommend (as an optional extra) to take out a support or marketing contract. So why do we recommend this and why not just add it as a core service?
Well firstly, every single project we work on is different. No two projects have the same objectives, target audience, and products or services. One size does not fit all when it comes to online marketing.
Not every customer will be concerned about gaining new business online... Yes - I know, it sounds shocking for those in marketing but it’s true! For some businesses, a simple web presence is all they need.
Firstly, it's worth putting some thought into your requirements before deciding on the best level of support.
Do you require technical support?
The main question is can you afford for your website to be down from server level? Also consider what you would do if something went wrong while updating the content. How long can you wait for that to be fixed?
Without a support contract, you could end up waiting considerably longer as your work needs to be scheduled in. Support customers on the other hand, have time allocated daily in case of these eventualities. You don’t need to worry about unexpected costs then. In addition to this, any unused hours are carried forward so you can bank time for larger updates enabling better management of budget.
Our support services cover:
- Website Updates
- Design Changes
- Plugin Installation
- Speed Improvements
- Bug Fixes
- Technical Issues
Improve your Online Presence
Our packages are unique as you can use the available time on a combination of support and marketing tasks, providing you with the flexibility to respond quickly to market trends and the needs of your business!
We supply a full range of marketing services including:
- Social Media
- Digital Advertising
- Email Marketing
- Campaign Management
Find out how we can help your business starting with a FREE audit.
This covers all aspects of your online presence and includes recommendations on how to improve.